Last Updated: 2026-01-10
1. Introduction
This Privacy Policy (“Policy”) explains how BizNiz.app (“BizNiz,” “we,” “our,” or “us”) collects, uses, stores, and protects personal data when you use our services.
BizNiz.app is a business operating system for professional users, offering planning, AI-powered execution, and billing tools, including BizNiz Planner™, AI Jane™ / AI Task Force™, and FinWiz Billing™ (collectively, the “Services”).
When we use the term “Personal Data”, we mean any information relating to an identified or identifiable natural person, as defined under the EU General Data Protection Regulation (GDPR).
By using the Services, you acknowledge that your Personal Data will be processed as described in this Policy.
2. Data Controller vs Data Processor (B2B Context)
2.1 When BizNiz is the Data Controller
BizNiz acts as a data controller when:
- you create and manage your own BizNiz account;
- you are a workspace owner or administrator;
- we process your account, billing, and platform usage data.
2.2 When BizNiz is the Data Processor
BizNiz acts as a data processor when:
- you use BizNiz as part of a workspace owned by your employer or client;
- your Organization determines how Personal Data is used within the workspace.
In those cases, your Organization is the data controller, and its privacy policy governs the processing of Personal Data within that workspace.
3. Personal Data We Collect
3.1 Data You Provide Directly
- Account data: name, email address, password, profile photo, job title
- Business data: company name, VAT number, invoice address
- Billing data: transaction details, payment identifiers, subscription status
- Communications: support requests, emails, chat messages
- User Content: tasks, projects, documents, invoices, credit notes, files
3.2 Data Collected Automatically
- Identifiers: IP address, device ID, browser type, operating system
- Usage data: pages visited, features used, timestamps, interactions
- Log data: authentication logs, security events, audit logs
- Approximate location: derived from IP (country/region only)
3.3 AI-Related Data (AI Jane™)
When using AI features:
- Prompts: text, files, instructions you submit
- Outputs: AI-generated responses, documents, or content
- Contextual metadata: task references, workspace context
- AI outputs may include or reflect Personal Data if you provide it in prompts.
3.4 FinWiz Billing™ Data
- Financial documents: invoices, quotes, orders, credit notes
- Customer identifiers: business contact details
- Audit metadata: timestamps, user actions, version history
- Payment status: paid, unpaid, partially paid indicators
3.5 Third-Party Sources
We may receive Personal Data from:
- authentication providers (e.g. Google, Apple);
- payment processors (e.g. Stripe);
- connected integrations you enable.
4. How We Use Personal Data
We process Personal Data based on the following legal grounds:
4.1 Contractual Necessity
To:
- create and manage accounts;
- provide the Services;
- process subscriptions and billing;
- generate invoices and documents.
4.2 Legitimate Interests
To:
- improve and secure the Services;
- prevent fraud and abuse;
- monitor platform performance;
- enforce our Terms of Service.
4.3 Legal Obligations
To:
- comply with accounting, tax, and audit requirements;
- respond to lawful requests from authorities.
4.4 Consent (Where Required)
To:
- send marketing communications;
- place non-essential cookies.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- enable authentication and security;
- remember preferences;
- analyze platform usage;
- improve performance.
Cookie Categories:
- Strictly necessary cookies
- Functional cookies
- Analytics cookies
- Marketing cookies (if enabled)
You can manage cookie preferences through your browser or our cookie banner.
6. Sharing of Personal Data
We may share Personal Data with:
6.1 Service Providers (Subprocessors)
Including providers for:
- cloud hosting;
- payments;
- analytics;
- customer support;
- AI infrastructure.
Each subprocessor is contractually bound by confidentiality and data protection obligations.
6.2 Your Organization
If you belong to a workspace, your Organization may access Personal Data within that workspace.
6.3 Legal & Regulatory Authorities
Where required by law or to protect legal rights.
6.4 Business Transfers
In case of merger, acquisition, or restructuring.
7. International Data Transfers
BizNiz operates primarily in the European Union but uses service providers globally, including the United States.
When Personal Data is transferred outside the EEA, we rely on:
- EU Standard Contractual Clauses (SCCs);
- additional safeguards where required.
8. Data Retention
We retain Personal Data only as long as necessary for:
- service provision;
- legal compliance;
- dispute resolution.
Financial and audit records may be retained longer to meet statutory obligations.
9. Security Measures
We implement appropriate technical and organizational measures, including:
- encryption in transit and at rest;
- access controls;
- audit logging;
- role-based permissions.
No system is 100% secure, but we continuously improve our safeguards.
10. Your Rights (GDPR)
If you are in the EEA, UK, or Switzerland, you have the right to:
- Access your Personal Data
- Rectify inaccurate data
- Erase data (subject to legal limits)
- Restrict processing
- Object to processing
- Portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
Requests can be sent to privacy@bizniz.app .
11. Children
BizNiz.app is not intended for children under 18. We do not knowingly collect data from minors.
12. Third-Party Services
BizNiz is not responsible for the privacy practices of third-party integrations you choose to connect.
13. Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated via the platform or email.
14. Contact Information
BizNiz.app [Legal entity name] [Registered address – Belgium] 📧 privacy@bizniz.app